{"id":5979,"date":"2026-06-24T11:06:02","date_gmt":"2026-06-24T09:06:02","guid":{"rendered":"https:\/\/www.conex.net\/fr\/privacy-policy-gdpr\/"},"modified":"2026-09-23T16:14:50","modified_gmt":"2026-09-23T14:14:50","slug":"privacy-policy-gdpr","status":"publish","type":"page","link":"https:\/\/www.conex.net\/fr\/en\/privacy-policy-gdpr\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<section  class=\"secondary-header-type-1 p-[25px] lg:pt-[31px] lg:pb-[75px] bg-blue-950 relative overflow-hidden lg:min-h-[350px]\">\n    <div class=\"lg:max-w-[1316px] lg:mx-auto relative\">\n        <div class=\"effect-circleblur absolute w-[355px] h-[355px] top-[-177px] left-[-177px]\"><\/div>                \n        <div class=\"flex flex-col gap-[20px] text-white lg:max-w-[916px] lg:mx-auto relative\">\n            <div class=\"absolute hidden lg:block top-0 left-[-118px]\">\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"78\" height=\"266\" viewBox=\"0 0 78 266\" fill=\"none\">\n                <mask id=\"path-1-inside-1_346_18712\" fill=\"white\">\n                <path d=\"M24.0532 209.969L78 265.729V0H0V148.634C0 171.983 8.76066 194.287 23.9764 210.056\"\/>\n                <\/mask>\n                <path d=\"M78 265.729L77.2813 266.424L79 268.201V265.729H78ZM78 0H79V-1H78V0ZM0 0V-1H-1V0H0ZM24.0532 209.969L23.3345 210.665L77.2813 266.424L78 265.729L78.7187 265.034L24.7719 209.274L24.0532 209.969ZM78 265.729H79V0H78H77V265.729H78ZM78 0V-1H0V0V1H78V0ZM0 0H-1V148.634H0H1V0H0ZM0 148.634H-1C-1 172.226 7.8503 194.784 23.2568 210.751L23.9764 210.056L24.696 209.362C9.67102 193.79 1 171.74 1 148.634H0Z\" fill=\"#A4CBFF\" fill-opacity=\"0.4\" mask=\"url(#path-1-inside-1_346_18712)\"\/>\n                <\/svg>\n            <\/div>\n            \n\n            \n            \n            \n\n            \n                            <h1 class=\"h2 !text-white lg:!text-[43px]\">Privacy policy<\/h1>\n            \n            \n                            <p>Conex SAS is committed to protecting your privacy and fulfilling its obligations regarding the security of its customers&#8217; information. All personal data is collected and processed in accordance with French and European data protection laws.<br \/>\nThis privacy policy covers the following aspects concerning the data collected: where does it come from? What do we do with it? How do we store it? To whom do we transfer it? How do we address your data protection rights? How do we comply with data protection regulations?<\/p>\n\n            \n            \n                            <nav class=\"flex flex-wrap gap-[20px]\" aria-label=\"Actions principales\">\n                                                                    <div class=\"h-[40px]\">\n                                                <\/div>\n                                    <\/nav>\n                    <\/div>\n    <\/div>\n<\/section>\n<section >\n            <div class=\"cms-content cms-skin-white py-[62px]\" style=\"background-color: #FFFFFF;\">\n            <div class=\"max-w-[660px] mx-auto px-[25px] lg:px-0 relative\">\n                                    <div class=\"absolute top-[-20px] left-[-2%] lg:left-[-5%]\">\n    <svg width=\"62\" height=\"187\" viewBox=\"0 0 62 187\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n        <mask id=\"path-1-inside-1_373_15918\" fill=\"white\">\n            <path d=\"M19.1192 147.761L62 187V0H0V104.597C0 121.029 6.9636 136.725 19.0582 147.822\" \/>\n        <\/mask>\n        <path\n            d=\"M62 187L61.3249 187.738L63 189.271V187H62ZM62 0H63V-1H62V0ZM0 0V-1H-1V0H0ZM19.1192 147.761L18.4441 148.498L61.3249 187.738L62 187L62.6751 186.262L19.7943 147.023L19.1192 147.761ZM62 187H63V0H62H61V187H62ZM62 0V-1H0V0V1H62V0ZM0 0H-1V104.597H0H1V0H0ZM0 104.597H-1C-1 121.311 6.08294 137.274 18.3821 148.559L19.0582 147.822L19.7343 147.085C7.84427 136.175 1 120.746 1 104.597H0Z\"\n            fill=\"#5481AC\" fill-opacity=\"0.4\" mask=\"url(#path-1-inside-1_373_15918)\" \/>\n    <\/svg>\n<\/div>                                <p>&nbsp;<\/p>\n<h2>Data controller<\/h2>\n<p>&nbsp;<\/p>\n<p>In this privacy policy, &#8220;Conex&#8221; (hereinafter &#8220;we&#8221;, &#8220;our&#8221;, &#8220;us&#8221; or &#8220;Conex&#8221;) primarily refers to Conex SAS. Your personal data may be shared by Conex SAS with its parent company, its subsidiaries and\/or any other sister company.<\/p>\n<p>Conex is the &#8220;data controller&#8221; for all personal information collected from its customers under GDPR, the General Data Protection Regulation.<\/p>\n<p>Conex, whose registered office is in France, ZA de l\u2019Europe BP 40019 \u2013 59358 ORCHIES CEDEX \u2013 is registered with the DOUAI Trade and Companies Register (RCS 331 998 401 RCS).<br \/>\nPersonal data we collect.<\/p>\n<p>By &#8220;personal data&#8221; we mean all data concerning you that allows us to identify you, such as your first name, surname, professional contact details (postal address, email address, IP address, telephone number, information relating to your access to the various services we offer: websites, Helpdesk interface via Conex, applications hosted via Conex*), data collected in communications exchanged with us or that you send us by post, email, telephone calls or on social networks; *Non-exhaustive list<br \/>\nWe may collect your personal data when you complete an information request form online, update your CLIENT PROFILE, participate in one of our conferences, training sessions, trade shows or any other event, take part in a survey, or when you contact us.<\/p>\n<p><strong>For what purposes do we use your personal data, why and for how long.<\/strong><\/p>\n<p>Your data may be used for the following purposes:<br \/>\n\u2013 To provide the information, products and services you request: we use the information you provide to respond to a request from you.<br \/>\n\u2013 To contact you in the event of a significant regulatory change or an update to our solutions. These communications are not for commercial purposes and cannot be deactivated;<br \/>\n\u2013 For administrative or legal purposes: we use your data to conduct statistical and commercial analyses, system tests, customer surveys, maintenance and development activities, or to settle a dispute or claim.<br \/>\n\u2013 Communications with the sales department: we use your data to manage our relationship with you as a customer and to improve our services and enhance your experience with us;<br \/>\n\u2013 Business communications: we use your data to send you relevant information such as customs alerts, information related to the use of our products and services (software updates, servers, helpdesk, etc.)<br \/>\n\u2013 Marketing: we will contact you to send you offers for related products and services by email. You have the option to accept or decline these communications by indicating your choice in the appropriate form. You will also have the option, with each of our electronic communications, to indicate that you no longer wish to receive marketing communications.<br \/>\n\u2013 We will only process your personal data within the framework provided by law. The legal basis will vary depending on the reasons why we collected and need to use your personal data.<br \/>\n\u2013 In the majority of cases, we need your personal data for the follow-up of your commercial file and only within the professional framework of our client\/supplier relationship.<br \/>\n\u2013 We will not retain your data longer than necessary to achieve the purposes for which it is processed. To determine the appropriate retention period, the duration of our contractual relationship and your preferences are taken into account.<br \/>\n\u2013 We must also consider the periods during which we may need to retain personal data to satisfy our legal obligations or to process claims, questions and defend our interests in the event of a dispute.<br \/>\n\u2013 As soon as we no longer need your personal data, we will securely delete or destroy it.<\/p>\n<p>&nbsp;<\/p>\n<h2>Administrative injunctions<\/h2>\n<p>&nbsp;<\/p>\n<p>Conex SAS will be released from its confidentiality obligation following an injunction from an administrative or judicial authority to disclose the data in its possession.<\/p>\n<p>&nbsp;<\/p>\n<h2>Security of your personal data<\/h2>\n<p>&nbsp;<\/p>\n<p>\u2013 To ensure the security and confidentiality of your personal data, Conex SAS uses networks protected by standard devices such as firewalls, encryption and passwords. When processing personal data, Conex SAS takes all reasonable measures to protect it against any loss, misuse, unauthorised access, disclosure, alteration or destruction.<br \/>\n\u2013 It is also reminded that each User contributes to the protection of their Personal Data by complying with good practices in the use of IT tools (for example, not writing down their password).<br \/>\n\u2013 The User account includes their Identifiers and is under the exclusive responsibility of the User. The User undertakes to keep them secret and not to disclose them in any form whatsoever. If any of the User&#8217;s identification elements are lost or stolen, the latter must inform Conex SAS without delay, which will then proceed to the immediate cancellation and\/or update of the Identifier concerned.<br \/>\n\u2013 The User is solely responsible for the use made of their Identifiers, even if the User pre-registers their Identifier on their computer, mobile phone or any other type of equipment, thereby allowing automatic connection to the Services.<br \/>\n\u2013 Any access, use of the Services and data transmission carried out from a User&#8217;s User account will be deemed to have been carried out by the latter. The safeguarding of the confidentiality of the User&#8217;s Identifiers is the sole responsibility of the latter. In this regard, the User is obliged to ensure that at the end of each session they effectively log out of the Services, particularly when accessing the Services from a public computer.<br \/>\n\u2013 Any loss, misappropriation or unauthorised use of a User&#8217;s Identifiers and their consequences are the sole responsibility of that User. In all the cases mentioned above, the User is obliged to notify Conex without delay, by email, specifying their Identifiers, first name, surname to<br \/>\nthe following address: data-privacy@conex.net, so that Conex SAS can proceed with the reset of the User account.<\/p>\n<p>&nbsp;<\/p>\n<h2>Sharing your personal data<\/h2>\n<p>Your personal data may be shared by Conex SAS with its parent company, its subsidiaries and\/or any other sister company.<\/p>\n<p>For the purposes set out in this privacy policy, we may also share your personal data with the following third parties:<br \/>\n\u2013 Trusted service providers whom we use for certain activities such as marketing service providers who help our marketing teams conduct customer surveys and targeted marketing campaigns<br \/>\n\u2013 In the event of a dispute: Legal advisors or other professional advisors, courts and law enforcement agencies to enforce rights in connection with our contract with you;<br \/>\nAll collected data will be processed in accordance with this privacy policy.<\/p>\n<p>Where our use of your personal data depends on your consent, you have the option to withdraw your consent to the processing of your personal data and to delete this data at any time by clicking on the unsubscribe links provided.<\/p>\n<p>&nbsp;<\/p>\n<h2>Data protection officer<\/h2>\n<p>We have appointed a Data Protection Officer (&#8220;DPO&#8221;) to ensure compliance with this privacy policy. For any questions relating to this privacy policy or how we manage your personal information, please contact the DPO at data-privacy@conex.net.<\/p>\n<p>&nbsp;<\/p>\n<h2>Your data protection rights<\/h2>\n<p>In accordance with the law, you have the right in certain circumstances to:<br \/>\n&#8211; Request information to find out whether we hold personal information about you and, if so, what that information is and why we are holding\/using it.<br \/>\n&#8211; Request access to your personal information. This request allows you to receive a copy of the personal information we hold about you and to check that we are lawfully processing this data.<br \/>\n&#8211; Request correction of the personal information we hold about you. This allows you to rectify any incomplete or inaccurate information.<br \/>\n&#8211; Request erasure of your personal information. This allows you to ask us to delete or remove any personal information that we no longer have a reason to process. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to the processing of your data.<\/p>\n<p>&nbsp;<\/p>\n<h2>Changes to the privacy policy<\/h2>\n<p>Our privacy policy may change from time to time and any changes will be notified to you by email or by a notification on our website.<\/p>\n\n                                    <a href=\"https:\/\/www.conex.net\/fr\/en\/legal-notice\/\" target=\"\"  class=\"custom-button group w-fit min-w-[219px] !no-underline inline-flex items-center gap-[10px] hover:gap-[20px] transition-all duration-[600ms] text-[16px] font-semibold px-[14px] py-[8px] rounded-full mt-[3px] w-[100%] lg:w-fit justify-center \n     \n     \n     \n    bg-accent text-white hover:bg-primary  \n     \n     \n    \n    lg:min-w-fit \" >\n                View legal notice\n\n                <svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n            class=\"transition accent stroke-white\">\n            <path d=\"M4.05859 9H13.9409\" stroke-width=\"1.41176\" stroke-linecap=\"round\"\n                stroke-linejoin=\"round\" \/>\n            <path d=\"M9 4.05884L13.9412 9.00001L9 13.9412\" stroke-width=\"1.41176\"\n                stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n        <\/svg>\n            <\/a>\n                            <\/div>\n        <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":3290,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-5979","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/pages\/5979","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/comments?post=5979"}],"version-history":[{"count":6,"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/pages\/5979\/revisions"}],"predecessor-version":[{"id":7724,"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/pages\/5979\/revisions\/7724"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/media\/3290"}],"wp:attachment":[{"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/media?parent=5979"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}