{"id":5979,"date":"2026-06-24T11:06:02","date_gmt":"2026-06-24T09:06:02","guid":{"rendered":"https:\/\/www.conex.net\/fr\/privacy-policy-gdpr\/"},"modified":"2026-07-06T15:38:05","modified_gmt":"2026-07-06T13:38:05","slug":"privacy-policy-gdpr","status":"publish","type":"page","link":"https:\/\/www.conex.net\/fr\/en\/privacy-policy-gdpr\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<section  class=\"secondary-header-type-1 p-[25px] lg:pt-[31px] lg:pb-[75px] bg-blue-950 relative overflow-hidden lg:min-h-[350px]\">\n    <div class=\"lg:max-w-[1316px] lg:mx-auto relative\">\n        <div class=\"effect-circleblur absolute w-[355px] h-[355px] top-[-177px] left-[-177px]\"><\/div>                \n        <div class=\"flex flex-col gap-[20px] text-white lg:max-w-[916px] lg:mx-auto relative\">\n            <div class=\"absolute hidden lg:block top-0 left-[-118px]\">\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"78\" height=\"266\" viewBox=\"0 0 78 266\" fill=\"none\">\n                <mask id=\"path-1-inside-1_346_18712\" fill=\"white\">\n                <path d=\"M24.0532 209.969L78 265.729V0H0V148.634C0 171.983 8.76066 194.287 23.9764 210.056\"\/>\n                <\/mask>\n                <path d=\"M78 265.729L77.2813 266.424L79 268.201V265.729H78ZM78 0H79V-1H78V0ZM0 0V-1H-1V0H0ZM24.0532 209.969L23.3345 210.665L77.2813 266.424L78 265.729L78.7187 265.034L24.7719 209.274L24.0532 209.969ZM78 265.729H79V0H78H77V265.729H78ZM78 0V-1H0V0V1H78V0ZM0 0H-1V148.634H0H1V0H0ZM0 148.634H-1C-1 172.226 7.8503 194.784 23.2568 210.751L23.9764 210.056L24.696 209.362C9.67102 193.79 1 171.74 1 148.634H0Z\" fill=\"#A4CBFF\" fill-opacity=\"0.4\" mask=\"url(#path-1-inside-1_346_18712)\"\/>\n                <\/svg>\n            <\/div>\n            <div class=\"lg:hidden\">\n                <a href=\"#\" target=\"\"  class=\"custom-button group  w-fit min-w-[219px] !no-underline inline-flex items-center gap-[10px] hover:gap-[20px] border text-[16px] font-semibold px-[14px] py-[8px] rounded-full transition-all duration-[600ms] mt-[3px] justify-center text-white border-white hover:text-primary hover:bg-white    \">\n        Retour \u00e0 la liste\n    <\/a>\n            <\/div>\n\n            \n            \n            <div class=\"post-date lg:hidden\">Publi\u00e9 le Jeu 12 avril<\/div>\n\n            \n                            <h1 class=\"h2 !text-white lg:!text-[43px]\">PRIVACY POLICY<\/h1>\n            \n            \n                            <p>Conex SAS is committed to protecting your privacy and fulfilling its obligations regarding the security of its customers&#8217; information. All personal data is collected and processed in accordance with French and European data protection laws.<br \/>\nThis privacy policy covers the following aspects of the data we collect: Where does it come from? What do we do with it? How do we store it? To whom do we transfer it? How do we address your data protection rights? How do we comply with data protection regulations?      <\/p>\n\n            \n            \n                            <nav class=\"flex flex-wrap gap-[20px]\" aria-label=\"Actions principales\">\n                                                                    <div class=\"h-[40px]\">\n                                                <\/div>\n                                    <\/nav>\n                    <\/div>\n    <\/div>\n<\/section>\n<section >\n            <div class=\"cms-content cms-skin-white py-[62px]\" style=\"background-color: #FFFFFF;\">\n            <div class=\"max-w-[660px] mx-auto px-[25px] lg:px-0 relative\">\n                                    <div class=\"absolute top-[-20px] left-[-2%] lg:left-[-5%]\">\n    <svg width=\"62\" height=\"187\" viewBox=\"0 0 62 187\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n        <mask id=\"path-1-inside-1_373_15918\" fill=\"white\">\n            <path d=\"M19.1192 147.761L62 187V0H0V104.597C0 121.029 6.9636 136.725 19.0582 147.822\" \/>\n        <\/mask>\n        <path\n            d=\"M62 187L61.3249 187.738L63 189.271V187H62ZM62 0H63V-1H62V0ZM0 0V-1H-1V0H0ZM19.1192 147.761L18.4441 148.498L61.3249 187.738L62 187L62.6751 186.262L19.7943 147.023L19.1192 147.761ZM62 187H63V0H62H61V187H62ZM62 0V-1H0V0V1H62V0ZM0 0H-1V104.597H0H1V0H0ZM0 104.597H-1C-1 121.311 6.08294 137.274 18.3821 148.559L19.0582 147.822L19.7343 147.085C7.84427 136.175 1 120.746 1 104.597H0Z\"\n            fill=\"#5481AC\" fill-opacity=\"0.4\" mask=\"url(#path-1-inside-1_373_15918)\" \/>\n    <\/svg>\n<\/div>                                <p>&nbsp;<\/p>\n<h2>Data Controller<\/h2>\n<p>&nbsp;<\/p>\n<p>In this Privacy Policy, &#8220;Conex&#8221; (hereinafter &#8220;we,&#8221; &#8220;us,&#8221; &#8220;our,&#8221; or &#8220;Conex&#8221;) refers primarily to Conex SAS. Your personal data may be shared by Conex SAS with its parent company, its subsidiaries, and\/or any other affiliate. <\/p>\n<p>Conex is the &#8220;data controller&#8221; for all personal information collected from its customers under the GDPR, the General Data Protection Regulation.<\/p>\n<p>Conex, headquartered in France at ZA de l\u2019Europe, BP 40019 \u2013 59358 ORCHIES CEDEX \u2013 is registered with the Douai Commercial Register (RCS 331 998 401) at<br \/>\nPersonal data we collect.<\/p>\n<p>By \u201cpersonal data,\u201d we mean any data about you that allows us to identify you, such as your last name, first name, business contact information (mailing address, email address, IP address, phone number, and information regarding your access to the various services we offer: websites, the Helpdesk interface via Conex, and applications hosted via Conex*), as well as data collected from communications exchanged with us or that you send to us via mail, email, phone calls, or social media; *Non-exhaustive list<br \/>\nWe may collect your personal data when you fill out an online information request form, complete your CUSTOMER PROFILE, attend one of our conferences, training sessions, trade show, or any other event, take part in a survey, or when you contact us.<\/p>\n<p><strong>For what purposes do we use your personal data, why, and for how long?<\/strong><\/p>\n<p>Your data may be used for the following purposes:<br \/>\n\u2013 To provide the information, products, and services you request: we use the information you provide to us to respond to your requests.<br \/>\n\u2013 To contact you in the event of a significant regulatory change or an update to our solutions. These communications are not sent for marketing purposes and cannot be opted out of;<br \/>\n\u2013 For administrative or legal purposes: we use your data to conduct statistical and business analyses, system testing, customer surveys, maintenance and development activities, or to resolve a dispute or claim.<br \/>\n\u2013 Communications with the sales department: We use your data to manage our relationship with you as a customer and to improve our services and your experience with us;<br \/>\n\u2013 Business communications: We use your data to provide you with relevant information, such as Customs alerts and information related to the use of our products and services (software updates, servers, help desk, etc.)<br \/>\n\u2013 Marketing: We will contact you via email to provide you with offers for related products and services. You may choose whether or not to receive these communications by indicating your preference on the appropriate form. You will also have the option, in each of our email communications, to indicate that you no longer wish to receive marketing communications.<br \/>\n\u2013 We will process your personal data only as permitted by law. The legal basis will vary depending on the reasons why we collected and need to use your personal data.<br \/>\n\u2013 In most cases, we need your personal data to track your business account, and only within the professional context of our customer-supplier relationship.<br \/>\n\u2013 We will not retain your data for longer than is necessary to fulfill the purposes for which it is processed. To determine the appropriate retention period, we take into account the duration of our contractual relationship and your preferences.<br \/>\n\u2013 We must also take into account the periods of time during which we may need to retain personal data in order to comply with our legal obligations or to handle complaints and inquiries and to defend our interests in the event of a dispute.<br \/>\n\u2013 As soon as we no longer need your personal data, we will delete or securely destroy it.<\/p>\n<p>&nbsp;<\/p>\n<h2>Administrative Orders<\/h2>\n<p>&nbsp;<\/p>\n<p>Conex SAS will be released from its confidentiality obligation if an administrative or judicial authority orders it to disclose the data in its possession.<\/p>\n<p>&nbsp;<\/p>\n<h2>Security of Your Personal Data<\/h2>\n<p>&nbsp;<\/p>\n<p>\u2013 To ensure the security and confidentiality of your personal data, Conex SAS uses networks protected by standard security measures such as firewalls, encryption, and passwords. When processing personal data, Conex SAS takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration, or destruction.<br \/>\n\u2013 Users are also reminded that they can help protect their Personal Data by following best practices when using computer tools (for example, by not writing down their password).<br \/>\n\u2013 The User&#8217;s account includes, in particular, the User&#8217;s login credentials, which are the User&#8217;s sole responsibility. The User agrees to keep them confidential and not to disclose them in any form whatsoever. If any of the User&#8217;s login credentials are lost or stolen, the User must immediately notify Conex SAS, which will then proceed to immediately cancel and\/or update the affected login credentials.<br \/>\n\u2013 The User is solely responsible for the use made of their Login Credentials, even if the User saves their Login Credentials on their computer, mobile phone, or any other type of device, thereby enabling automatic login to the Services.<br \/>\n\u2013 Any access to, use of, or transmission of data through a User\u2019s account shall be deemed to have been performed by that User. The User is solely responsible for maintaining the confidentiality of their login credentials. In this regard, the User is required to ensure that they log out of the Services at the end of each session, particularly when accessing the Services from a public computer.<br \/>\n\u2013 Any loss, misappropriation, or unauthorized use of a User&#8217;s Login Credentials and the resulting consequences are the sole responsibility of that User. In all of the above cases, the User is required to notify Conex immediately by email, specifying their login credentials, last name, and first name, to<br \/>\nat the following address: data-privacy@conex.net, so that Conex SAS can reset the User&#8217;s account. <\/p>\n<p>&nbsp;<\/p>\n<h2>Sharing Your Personal Information<\/h2>\n<p>Your personal data may be shared by Conex SAS with its parent company, its subsidiaries, and\/or any other affiliate.<\/p>\n<p>For the purposes set forth in this Privacy Policy, we may also share your personal data with the following third parties:<br \/>\n\u2013 Trusted service providers we engage for certain activities, such as marketing service providers who assist our marketing teams in conducting customer surveys and targeted marketing campaigns<br \/>\n\u2013 In the event of a dispute: Legal counsel or other professional advisors, courts, and law enforcement agencies to enforce rights related to our contract with you;<br \/>\nAll data collected will be processed in accordance with this Privacy Policy.<\/p>\n<p>When our use of your personal data depends on your consent, you have the option to withdraw your consent to the processing of your personal data and to delete that data at any time by clicking on the provided unsubscribe links.<\/p>\n<p>&nbsp;<\/p>\n<h2>Data Protection Officer<\/h2>\n<p>We have appointed a Data Protection Officer (\u201cDPO\u201d) to ensure compliance with this privacy policy. If you have any questions regarding this privacy policy or how we handle your personal information, please contact the DPO at data-privacy@conex.net. <\/p>\n<p>&nbsp;<\/p>\n<h2>Your Data Protection Rights<\/h2>\n<p>In accordance with the law, you have the right in certain circumstances to:<br \/>\n&#8211; Request information to find out whether we hold personal information about you and, if so, what that information is and why we retain\/use it.<br \/>\n&#8211; Request access to your personal information. This request allows you to receive a copy of the personal information we hold about you and to verify that we are processing this data lawfully.<br \/>\n&#8211; Request that we correct the personal information we have about you. This allows you to correct any incomplete or inaccurate information.<br \/>\n&#8211; Request the deletion of your personal information. This allows you to ask us to delete or remove any personal information that we no longer have a reason to process. You also have the right to ask us to delete or remove your personal information when you have exercised your right to object to the processing of your data.  <\/p>\n<p>&nbsp;<\/p>\n<h2>Changes to the Privacy Policy<\/h2>\n<p>Our privacy policy may change from time to time, and you will be notified of any changes via email or through a notice on our website.<\/p>\n\n                                    <a href=\"https:\/\/www.conex.net\/fr\/en\/mentions-legales\/\" target=\"\"  class=\"custom-button group w-fit min-w-[219px] !no-underline inline-flex items-center gap-[10px] hover:gap-[20px] transition-all duration-[600ms] text-[16px] font-semibold px-[14px] py-[8px] rounded-full mt-[3px] w-[100%] lg:w-fit justify-center \n     \n     \n     \n    bg-accent text-white hover:bg-primary  \n     \n     \n    \n    lg:min-w-fit \" >\n                See Legal Notice\n\n                <svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n            class=\"transition accent stroke-white\">\n            <path d=\"M4.05859 9H13.9409\" stroke-width=\"1.41176\" stroke-linecap=\"round\"\n                stroke-linejoin=\"round\" \/>\n            <path d=\"M9 4.05884L13.9412 9.00001L9 13.9412\" stroke-width=\"1.41176\"\n                stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n        <\/svg>\n            <\/a>\n                            <\/div>\n        <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":3290,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-5979","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/pages\/5979","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/comments?post=5979"}],"version-history":[{"count":4,"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/pages\/5979\/revisions"}],"predecessor-version":[{"id":6427,"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/pages\/5979\/revisions\/6427"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/media\/3290"}],"wp:attachment":[{"href":"https:\/\/www.conex.net\/fr\/en\/wp-json\/wp\/v2\/media?parent=5979"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}