[PODCAST] AI & Customs: the interview with Bertrand Gruson, CEO of Conex
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Innovation, AI & Augmented Customs: Bertrand Gruson’s insights
Speaking on TRANSPOD, Bertrand Gruson discusses innovation in the service of customs.
In this interview, our CEO presents:
- LEO and ALBA, two AI agents designed by Conex specifically for the customs declarant profession, trained on customs reality and conceived to work alongside international trade professionals;
- Why and how these two agents embody the vision of augmented customs, serving those who bring it to life every day.
Discover the 2nd video excerpt from the TRANSPOD podcast here.
Stay connected for the rest of the series!
To find out more about our AI agents:
Discover the LEO agent (Intelligent Document Processing)
Discover the ALBA AI agent for tariff classificationTariff classification involves assigning a code to a good in order to determine the applicable customs duties, taxes, and restrictions. ...
Customs content to discover
[PODCAST] E-commerce & small parcels: interview with Bertrand Gruson, CEO of Conex
Bertrand Gruson shares his analysis of a recent regulatory development: the €2 customs taxation on small e-commerce parcels.
Conex launches LEO, an integrated AI document processing agent
One month after the launch of ALBA, its conversational AI agent for tariff classification, Conex, the French leader in customs clearance software solutions, introduces LEO via conex™: an AI document processing assistant, natively integrated into the declarant's working environment.
ALBA, the 1st integrated conversational classification agent
Conex, the French leader in customs clearance software solutions, gives birth to ALBA: its conversational agent specialised in customs tariff classification, natively integrated into declarants' workspaces.
Conex, 40 years of expertise and a clear vision for the customs of the future.
06/02/2026 - Under the dome of the Lille Chamber of Commerce and Industry, Conex brought together over 200 clients, partners and experts to celebrate its 40 years of innovation serving customs.
Discover our solutions
A comprehensive software suite to meet your customs management needs.
CUSTOMS via conex™
An intuitive software solution dedicated to managing all electronic customs clearance procedures for all customs regimes. A secure SaaS solution connected to national and European customs systems for the creation and transmission of import and export customs declarations.
ZEN via conex™
The international collaborative customs platform designed to streamline the collection, sharing, centralisation, tracking, and archiving of all information required throughout the customs process. Ideal for documenting your information flows from the pre-declaration through to electronic archiving.
TARIFF via conex™
The new generation Customs Encyclopedia, boosted by AI agents for tariff classification of goods: customs tariff, Harmonized System Explanatory Notes (HSEN), Combined Nomenclature, official publications and texts, customs regulatory watch.
SAFE via conex™
The ideal solution for managing pre-customs clearance formalities with complete peace of mind: ENS declarations and Logistics Envelopes, fully compliant with European and UK regulations.
EXPRESS via conex™
The solution dedicated to managing data for the European H7 declaration, required for distance sales and e-commerce of low-value goods imported from third countries.
ACCISES via conex™
The software for managing goods subject to excise duties for the electronic processing of accompanying documents (EAD) and the management of excise goods accounting.
FACTO via conex™
Customs service invoicing software allowing you to automatically invoice your customs services based on declaration data.
EUROPSTAT via conex™
The software that automates your intrastat/EMEBI and ESD declarations, ensuring declarative compliance for all your exchanges of goods and services within the European Union.