Our managed services to simplify your customs procedures
your customs efficiency and data security are our top priorities.
What does it mean to be a Conex client?
When you choose Conex software for your customs management, to optimise and secure your international data flows, you benefit from expert support from our technical and sales teams throughout your project.
Conex is committed to the security of your customs data and international trade
Data hosting and security
Thanks to our SaaS solutions, your data is hosted securely.
Through secure APIs with end-to-end encryption, all data flows between your information ecosystem and our solutions: customs software, data flow optimisation hub, and collaborative platform.
All your data available at all times
Whether customs, logistics or commercial, your data is available at all times thanks to high availability of servers and databases.
In case of an incident, geo-replication of backups at multiple points facilitates data recovery.
Your security, our priority
We rely on certified IT partners to guarantee you an optimal client experience.
Our managed services model is based on a culture of continuous improvement. We identify and adopt emerging technologies (automation, cloud, intelligent monitoring, enhanced security) to ensure the resilience of your systems.
Would you like more information about our services?
Do you want to know if our software is compatible with your IS, discover the interface of one of our products, test a particular application, or learn more about our Helpdesk? Our team is here to help.
Contact us
Frequently asked questions about our ancillary IT services
Why is an IT meeting relevant before implementing Conex software?
It’s a privileged moment for discussion to align your requirements with our processes. We use this opportunity to present our services in terms of IT management and operations (data integration and security, backup management, SSO compatibility, etc.).
Is your SaaS software compatible with Single Sign-On?
Yes, our solutions natively support Single Sign-On (SSO) via standard SAML 2.0 and OpenID Connect protocols.
This interconnection with your existing IDP (Identity Provider) ensures optimal access security. In practice, your employees connect to our applications with their usual company credentials, without creating a separate account.
Is my data safe in the event of a technical incident?
Your data is backed up, geo-replicated, and tested under real conditions. This continuous backup strategy allows us to guarantee an RPO of 1 minute (Recovery Point Objective), thus ensuring virtually no data loss in the event of an incident.
How often do you conduct security audits?
Via a PASSI certified security audit organisation, our SaaS solutions are audited very regularly to guarantee the long-term security of IT data transiting through Conex software.
How are accesses managed for departing employees?
Access management is entirely controlled by your corporate directory. In the event of departure, change of department, or role evolution, rights are automatically updated in our solutions via interconnection with your IDP.
Result: automatic access updates, simplified IT governance while strengthening security.
Our essential customs solutions
SAFE
The solution for security and pre-customs clearance formalities, connected to the European and British customs systems.
CUSTOMS
The SaaS software connected to European systems to automate, secure, and manage your customs declarations.
TARIFF
The Customs Encyclopedia which centralises all regulatory information necessary for the tariff classification of goods.
ZEN
The international collaborative customs platform that centralises, organises, and archives all data, documents, and messages related to customs procedures.