[PODCAST] The Future of Customs: Interview with Bertrand Gruson, CEO of Conex
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The customs declarant profession is undergoing a technological transformation.
And those who experience it daily deserve a clear vision of what awaits them. In this segment, Bertrand Gruson shares his strategic outlook on the IT future of the declarant profession: what tools, what disruptions, what opportunities?
At Conex, we are not new to customs.
For 40 years, we have been developing digital solutions alongside declarants, and it is this close, field-rooted relationship that shapes our vision for the future of the profession.
📌 This segment’s agenda:
→ Major technological transformations reshaping the declarant’s workstation
→ What AI concretely changes (and what it doesn’t replace)
→ The trajectory Conex is charting for its 2,000+ customs services equipped in Europe
Discover the 3rd video excerpt from the TRANSPOD podcast here
Watch the video on our YouTube channel
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[PODCAST] E-commerce & petits colis : l’interview de Bertrand Gruson, PDG de Conex
Bertrand Gruson nous livre son analyse sur une actualité réglementaire récente : la taxation douanière à 2€ sur les petits colis du e-commerce.
Conex lance LEO, agent IA de traitement documentaire intégré
Un mois après le lancement d'ALBA, son agent conversationnel de classification tarifaire, Conex, leader français des solutions logicielles de dédouanement, donne naissance à LEO via conex™ : un assistant IA de traitement documentaire, nativement intégré à l'environnement de travail du déclarant.
ALBA, le 1er agent conversationnel de classification intégré
Conex, leader français des solutions logicielles de dédouanement, donne naissance à ALBA : son agent conversationnel spécialisé dans la classification tarifaire douanière, nativement intégré aux outils de travail des déclarants.
Conex, 40 ans d’expertise et une vision claire pour la douane du futur.
06/02/2026 - Sous la coupole de la Chambre de Commerce et d’Industrie de Lille, Conex a réuni plus de 200 clients, partenaires et experts pour célébrer ses 40 ans d’innovation au service de la douane.
Discover our solutions
A comprehensive software suite to address all your Customs Management challenges.
CUSTOMS via Conex™
Intuitive software for managing electronic customs clearance for all customs procedures. A secure SaaS Customs Solution connected to national and European customs systems for creating and submitting import and export customs declarations.
ZEN via Conex™
The international collaborative Customs Platform with built-in AI designed to collect, exchange, centralize, track, and archive all data related to the Customs Process, through to electronic archiving.
TARIFF via Conex™
The Customs Encyclopedia, powered by AI agents for the goods classification: Customs Tariff, NESH, NC8, publications and official texts, customs regulatory monitoring.
SAFE via Conex™
The perfect software for effortlessly managing pre-clearance formalities in Europe and the United Kingdom: ENS declarations (ICS2 EU, Su0026S UK), PNTS/ANTES and Logistics Envelopes (ELO, GMR, PBN) in full compliance with regulations.
EXPRESS via Conex™
The solution designed for managing data related to the European H7 declaration, which is required for distance sales and e-commerce involving low-value goods imported from third countries.
ACCISES via Conex™
A software for managing excise-taxable goods, designed for the electronic processing of Export Accompanying Documents (EAD) and for managing excise inventory accounting.
FACTO via Conex™
The customs services billing software that allows you to automatically bill for your customs services based on declaration data.
EUROPSTAT via Conex™
The software that automates your Intrastat/EMEBI and ESD filings, ensuring compliance with reporting requirements for all your trade in goods and services within the European Union.