[PODCAST] AI & Customs: An Interview with Bertrand Gruson, CEO of Conex
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Innovation, AI, and Augmented Customs: Insights from Bertrand Gruson
In an interview with TRANSPOD, Bertrand Gruson discusses innovation in Customs.
In this interview, our CEO introduces you to:
- LEO and ALBA, two AI agents designed by Conex specifically for the Customs broker profession, trained on real-world Customs scenarios, and designed to work alongside International Trade professionals;
- Why and how do these two agents embody the vision of an enhanced Customs service, serving those who keep it running every day?
Check out the second video clip from the TRANSPOD podcast here.
Stay tuned for the next installment of the series!
To learn more about our AI agents:
Discover the LEO Agent (Intelligent Document Processing)
Learn about the ALBA AI agent for Tariff ClassificationTariff Classification involves assigning a code to a good in order to determine the applicable Customs Duties, taxes, an...
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Conex, 40 ans d’expertise et une vision claire pour la douane du futur.
06/02/2026 - Sous la coupole de la Chambre de Commerce et d’Industrie de Lille, Conex a réuni plus de 200 clients, partenaires et experts pour célébrer ses 40 ans d’innovation au service de la douane.
Discover our solutions
A comprehensive software suite to address all your Customs Management challenges.
CUSTOMS via Conex™
Intuitive software for managing electronic customs clearance for all customs procedures. A secure SaaS Customs Solution connected to national and European customs systems for creating and submitting import and export customs declarations.
ZEN via Conex™
The international collaborative Customs Platform with built-in AI designed to collect, exchange, centralize, track, and archive all data related to the Customs Process, through to electronic archiving.
TARIFF via Conex™
The Customs Encyclopedia, powered by AI agents for the goods classification: Customs Tariff, NESH, NC8, publications and official texts, customs regulatory monitoring.
SAFE via Conex™
The perfect software for effortlessly managing pre-clearance formalities in Europe and the United Kingdom: ENS declarations (ICS2 EU, Su0026S UK), PNTS/ANTES and Logistics Envelopes (ELO, GMR, PBN) in full compliance with regulations.
EXPRESS via Conex™
The solution designed for managing data related to the European H7 declaration, which is required for distance sales and e-commerce involving low-value goods imported from third countries.
ACCISES via Conex™
A software for managing excise-taxable goods, designed for the electronic processing of Export Accompanying Documents (EAD) and for managing excise inventory accounting.
FACTO via Conex™
The customs services billing software that allows you to automatically bill for your customs services based on declaration data.
EUROPSTAT via Conex™
The software that automates your Intrastat/EMEBI and ESD filings, ensuring compliance with reporting requirements for all your trade in goods and services within the European Union.