Conex launches LEO, an integrated AI document processing agent
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- One month after the launch of ALBA, its conversational AI agent for tariff classificationTariff classification involves assigning a code to a good in order to determine the applicable customs duties, taxes, an... [+], Conex, the French leader in customs clearance software solutions, introduces LEO via conex™: an AI document processing assistant, natively integrated into the declarant’s working environment.
- Capable of reading, understanding, and extracting data from commercial and logistics documents without any prior configuration or training, LEO is available immediately.
- With this second launch in a few weeks, Conex confirms the deployment of a family of AI agents designed to augment customs professionals in every key aspect of their work.
Customs in business: a key role under intense pressure
Commercial invoices, packing lists, certificates of origin, delivery notes: each customs clearance file involves dozens of documents whose data must be re-entered into the declaration system. Line by line, figure by figure. This transcription work is time-consuming, a source of errors and fatigue. It absorbs a disproportionate amount of customs teams’ time, to the detriment of what constitutes the core of their added value: compliance analysis, control, and flow management.
LEO: the innate intelligence of your documents
LEO via conex™ processes documents, regardless of their format or channel: supplier PDF, Excel spreadsheet, freight forwarder email, EDI flow, client data model. From the very first submission, without any prior configuration or training, the agent identifies the nature of the information, extracts the relevant data, and injects it directly into the declaration workflow.
This capability is not based on a simple OCR engine. LEO incorporates forty years of Conex declaration expertise, translated into operational logic. It doesn’t just read data: it knows where it needs to go, why it matters, and what it implies from a regulatory perspective. It is this native business intelligence, and not generic statistical training, that allows it to bridge the gap between information sources, regulatory requirements, and the target declaration.
Much more than an automaton, a conversational business agent
LEO is not a rigid automaton. Its conversational mode allows the declarant to interact directly with the extracted data: to resolve an ambiguity, or arbitrate between two values. LEO integrates the correction, updates the declaration accordingly, and retains the applied processing rule. For a recurring flow, a single instruction is sufficient: LEO memorises it and faithfully reproduces it, freeing the declarant from repetition without ever replacing their judgment. The professional remains master of the rule; the agent takes care of applying it.
Natively integrated into the Conex environment (ZEN via conex™, CUSTOMS via conex™), LEO fits into the existing workflow without disruption or migration. It is also capable of preparing data and feeding any third-party tool via an adapted flow, beyond the Conex ecosystem alone.
Two agents: augmented customs in action
With ALBA and LEO, Conex realises its vision of “augmented customs”: a family of specialised AI agents, each designed for a precise business task, which augment the professional without replacing them.
- ALBA thinks: backed by 40 years of regulatory expertise, it supports the declarant in tariff classification, one of the most complex and risky acts of the profession.
- LEO reads: it handles the extraction and injection of documentary data, the most repetitive and time-consuming task.
Together, they cover the two stages of declaration work. The declarant retains control and responsibility for the final decision at all times; the agents provide the analytical power, regulatory memory, and processing capacity that the increasing volume and complexity of flows demand.
Two agents deployed within a month: Conex confirms a sustained deployment pace and announces further innovations during 2026.
LEO: the one who reads
Lĕo, lĕgĕre: in Latin, to read, to gather, to assemble. LEO carries its vocation in its name: to read documents, to gather data from them, to assemble them for the benefit of the declarant. An etymology that resonates with the mission of this AI agent, designed to transform raw documentary material into exploitable data. After ALBA (from Latin alba, purity), Conex continues to name its AI agents with meaningful Latin names.
Press release issued on 18.03.2026
PRESS CONTACT – Agence C3M
Michelle Amiard, michelle@agence-c3M.com
About Conex
Conex is a publisher of software solutions dedicated to customs and security formalities. For 40 years, the company has been developing cutting-edge digital tools to support importers, exporters, carriers, and authorised customs representatives in managing and automating their flows. Its platforms, including CUSTOMS via conex™, ZEN via conex™, and SAFE via conex™, are enhanced with artificial intelligence and blockchain to analyse documents, automate processing, ensure data reliability, and guarantee their integrity. TARIFF via conex™, the reference customs encyclopedia, integrates ALBA, a conversational AI agent dedicated to tariff classification. LEO via conex™ completes this range of AI agents by handling the intelligent processing of commercial and logistics documents. Combined with consulting and training services, these solutions enable companies to combine productivity, regulatory compliance, and innovation. Conex equips over 2,000 customs departments in Europe.
Discover LEO
“With ALBA and LEO, we are not deploying artificial intelligence to tick a technological box. We are building a family of specialised agents, each an expert in a precise business task. ALBA supports tariff classification; LEO handles document processing. These are not generalist tools: they are embodied expertise, integrated where the declarant needs them, at the heart of their workstation. This is our concept of augmented customs: agents that amplify the professional, never replace them.” Bertrand Gruson, President of Conex