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Conex launches LEO, an integrated AI document processing agent

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One month after the launch of ALBA, its conversational AI agent for tariff classification, Conex, the French leader in customs clearance software solutions, introduces LEO via conex™: an AI document processing assistant, natively integrated into the declarant's working environment.
Conex launches LEO, an integrated AI document processing agent

  • One month after the launch of ALBA, its conversational AI agent for tariff classification, Conex, the French leader in customs clearance software solutions, introduces LEO via conex™: an AI document processing assistant, natively integrated into the declarant’s working environment.
  • Capable of reading, understanding, and extracting data from commercial and logistics documents without any prior configuration or training, LEO is available immediately.
  • With this second launch in a few weeks, Conex confirms the deployment of a family of AI agents designed to augment customs professionals in every key aspect of their work.

Customs in business: a key role under intense pressure

Commercial invoices, packing lists, certificates of origin, delivery notes: each customs clearance file involves dozens of documents whose data must be re-entered into the declaration system. Line by line, figure by figure. This transcription work is time-consuming, a source of errors and fatigue. It absorbs a disproportionate amount of customs teams’ time, to the detriment of what constitutes the core of their added value: compliance analysis, control, and flow management.

LEO: the innate intelligence of your documents

LEO via conex™ processes documents, regardless of their format or channel: supplier PDF, Excel spreadsheet, freight forwarder email, EDI flow, client data model. From the very first submission, without any prior configuration or training, the agent identifies the nature of the information, extracts the relevant data, and injects it directly into the declaration workflow.
This capability is not based on a simple OCR engine. LEO incorporates forty years of Conex declaration expertise, translated into operational logic. It doesn’t just read data: it knows where it needs to go, why it matters, and what it implies from a regulatory perspective. It is this native business intelligence, and not generic statistical training, that allows it to bridge the gap between information sources, regulatory requirements, and the target declaration.

Much more than an automaton, a conversational business agent

LEO is not a rigid automaton. Its conversational mode allows the declarant to interact directly with the extracted data: to resolve an ambiguity, or arbitrate between two values. LEO integrates the correction, updates the declaration accordingly, and retains the applied processing rule. For a recurring flow, a single instruction is sufficient: LEO memorises it and faithfully reproduces it, freeing the declarant from repetition without ever replacing their judgment. The professional remains master of the rule; the agent takes care of applying it.

Natively integrated into the Conex environment (ZEN via conex™, CUSTOMS via conex™), LEO fits into the existing workflow without disruption or migration. It is also capable of preparing data and feeding any third-party tool via an adapted flow, beyond the Conex ecosystem alone.

Two agents: augmented customs in action

With ALBA and LEO, Conex realises its vision of “augmented customs”: a family of specialised AI agents, each designed for a precise business task, which augment the professional without replacing them.

  • ALBA thinks: backed by 40 years of regulatory expertise, it supports the declarant in tariff classification, one of the most complex and risky acts of the profession.
  • LEO reads: it handles the extraction and injection of documentary data, the most repetitive and time-consuming task.

Together, they cover the two stages of declaration work. The declarant retains control and responsibility for the final decision at all times; the agents provide the analytical power, regulatory memory, and processing capacity that the increasing volume and complexity of flows demand.

Two agents deployed within a month: Conex confirms a sustained deployment pace and announces further innovations during 2026.

LEO: the one who reads

Lĕo, lĕgĕre: in Latin, to read, to gather, to assemble. LEO carries its vocation in its name: to read documents, to gather data from them, to assemble them for the benefit of the declarant. An etymology that resonates with the mission of this AI agent, designed to transform raw documentary material into exploitable data. After ALBA (from Latin alba, purity), Conex continues to name its AI agents with meaningful Latin names.

Press release issued on 18.03.2026

PRESS CONTACT – Agence C3M
Michelle Amiard, michelle@agence-c3M.com

 

About Conex
Conex is a publisher of software solutions dedicated to customs and security formalities. For 40 years, the company has been developing cutting-edge digital tools to support importers, exporters, carriers, and authorised customs representatives in managing and automating their flows. Its platforms, including CUSTOMS via conex™, ZEN via conex™, and SAFE via conex™, are enhanced with artificial intelligence and blockchain to analyse documents, automate processing, ensure data reliability, and guarantee their integrity. TARIFF via conex™, the reference customs encyclopedia, integrates ALBA, a conversational AI agent dedicated to tariff classification. LEO via conex™ completes this range of AI agents by handling the intelligent processing of commercial and logistics documents. Combined with consulting and training services, these solutions enable companies to combine productivity, regulatory compliance, and innovation. Conex equips over 2,000 customs departments in Europe.

 

Discover LEO

“With ALBA and LEO, we are not deploying artificial intelligence to tick a technological box. We are building a family of specialised agents, each an expert in a precise business task. ALBA supports tariff classification; LEO handles document processing. These are not generalist tools: they are embodied expertise, integrated where the declarant needs them, at the heart of their workstation. This is our concept of augmented customs: agents that amplify the professional, never replace them.” Bertrand Gruson, President of Conex

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Discover our solutions

A comprehensive software suite to meet your customs management needs.

CUSTOMS via conex™

CUSTOMS via conex™

Customs clearance

An intuitive software solution dedicated to managing all electronic customs clearance procedures for all customs regimes. A secure SaaS solution connected to national and European customs systems for the creation and transmission of import and export customs declarations.

ZEN via conex™

ZEN via conex™

Collaborative workflow

The international collaborative customs platform designed to streamline the collection, sharing, centralisation, tracking, and archiving of all information required throughout the customs process. Ideal for documenting your information flows from the pre-declaration through to electronic archiving.

TARIFF via conex™

TARIFF via conex™

Goods classification

The new generation Customs Encyclopedia, boosted by AI agents for tariff classification of goods: customs tariff, Harmonized System Explanatory Notes (HSEN), Combined Nomenclature, official publications and texts, customs regulatory watch.

SAFE via conex™

SAFE via conex™

Pre-customs clearance

The perfect software to manage pre-customs clearance formalities in Europe and Great Britain with complete peace of mind: ENS declarations (EU ICS2, GB S&S), PNTS/ANTES and logistics envelopes (ELO, GMR, PBN) in compliance with regulations.

EXPRESS via conex™

EXPRESS via conex™

H7 declaration

The solution dedicated to managing data for the European H7 declaration, required for distance sales and e-commerce of low-value goods imported from third countries.

ACCISES via conex™

ACCISES via conex™

Excise duties

The software for managing goods subject to excise duties for the electronic processing of accompanying documents (EAD) and the management of excise goods accounting.

FACTO via conex™

FACTO via conex™

Customs invoicing

Customs service invoicing software allowing you to automatically invoice your customs services based on declaration data.

EUROPSTAT via conex™

EUROPSTAT via conex™

Intrastat/EMEBI/ESD declarations

The software that automates your intrastat/EMEBI and ESD declarations, ensuring declarative compliance for all your exchanges of goods and services within the European Union.