Conex Launches LEO, an Integrated Intelligent Document Processing Assistant

• One month after the launch of ALBA, its tariff classificationTariff Classification involves assigning a code to a good in order to determine the applicable Customs Duties, taxes, an... chatbot, Conex—the French leader in Customs Clearance Software solutions—has introduced LEO via conex™: an AI-powered document processing assistant that is natively integrated into the declarant’s workspace.
• LEO can read, understand, and extract data from sales and logistics documents without any configuration or prior training, and is available immediately.
• With this second launch in just a few weeks, Conex is confirming the rollout of a family of AI agents designed to support Customs professionals in every key aspect of their work.

In-House Customs: A Key Role Under Significant Pressure

Commercial invoices, packing lists, certificates of origin, delivery notes: each Customs Clearance file involves dozens of documents, the data from which must be re-entered into the customs declaration system—line by line, digit by digit. This transcription work is time-consuming, error-prone, and exhausting. It takes up a disproportionate amount of Customs teams’ time, to the detriment of what constitutes the core of their value-added work: compliance analysis, monitoring, and managing cargo flows.

LEO: The Inborn Intelligence of Your Documents

LEO via Conex™ processes documents regardless of format or channel: supplier PDFs, Excel spreadsheets, freight forwarder emails, EDI feeds, and customer data models. From the very first submission—without any prior configuration or training—the agent identifies the nature of the information, extracts the relevant data, and feeds it directly into the reporting workflow.
This capability is not based on a simple OCR engine. LEO incorporates forty years of Conex reporting expertise, translated into operational logic. It does more than just read data: it knows where the data should go, why it matters, and what it implies from a regulatory standpoint. It is this native business intelligence—not generic statistical training—that enables it to bridge the gap between information sources, regulatory requirements, and the target report.

Much more than just a bot—a business chatbot

LEO is not a rigid automated system. Its conversational mode allows the declarant to interact directly with the extracted data: to resolve ambiguities or choose between two values. LEO incorporates the correction, updates the declaration accordingly, and records the processing rule that was applied. For a recurring process, a single instruction is all that’s needed: LEO stores it and reproduces it faithfully, freeing the declarant from repetition without ever substituting for their judgment. The professional remains in control of the rule; the system handles its application.

Natively integrated into the Conex environment (Zen via conex™, Customs via conex™), LEO fits seamlessly into the existing workflow without any disruption or migration. It is also capable of preparing data and feeding any third-party tool via a customized data feed, extending beyond the Conex ecosystem alone.

Two Officers: Augmented Customs in Action

With ALBA and LEO, Conex is bringing its vision of “augmented Customs” to life: a family of specialized AI agents, each designed for a specific business task, that augment professionals without replacing them.

• ALBA believes that, drawing on 40 years of regulatory expertise, it supports declarants in tariff classification—one of the most complex and risky tasks in the industry.
• LEO reads: It handles the extraction and injection of document data—the most repetitive and time-consuming task.

Together, they cover both phases of the reporting process. The reporter retains control and responsibility for the final decision at all times; the agents provide the analytical power, regulatory knowledge, and processing capacity required by the growing volume and complexity of data flows.

Two agents deployed within a month: Conex confirms a steady pace of deployment and announces further updates for 2026.

LEO: the one who reads

Lĕo, lĕgĕre: in Latin, to read, to gather, to collect. LEO’s name reflects its purpose: to read documents, gather data from them, and compile it for the benefit of the filer. This etymology resonates with the mission of this AI agent, designed to transform raw documentary material into actionable data. Following ALBA (from the Latin alba, meaning “purity”), Conex continues to name its AI agents with meaningful Latin first names.

Press release issued on March 18, 2026

PRESS CONTACT – C3M Agency
Michelle Amiard, michelle@agence-c3M.com

About Conex
Conex is a provider of software solutions dedicated to customs and security formalities. For 40 years, the company has been developing cutting-edge digital tools to support importers, exporters, carriers, and registered customs brokers in managing and automating their workflows. Its platforms, including Customs via Conex™, Zen via Conex™, and Safe via Conex™, incorporate artificial intelligence and blockchain technology to analyze documents, automate processes, ensure data reliability, and guarantee data integrity. TARIFF via Conex™, the leading customs encyclopedia, integrates ALBA, an AI chatbot dedicated to Tariff Classification. LEO via Conex™ rounds out this suite of AI agents by handling the intelligent processing of commercial and logistics documents. Combined with consulting and training services, these solutions enable companies to balance productivity, Regulatory Compliance, and innovation. Conex serves more than 2,000 Customs offices across Europe.