Our managed services to simplify customs for you
Because your customs performance and data security are at the heart of our priorities.
What does it mean to be a Conex client?
When you choose Conex software for your customs management, for the optimization and security of your international data flows, you benefit from the expert support of our technical and sales teams throughout your project.
Conex is committed to the security of your customs data and international trade
Data hosting and security
Thanks to our SaaS solutions, your data is hosted securely.
Via secure, end-to-end encrypted APIs, all data transits between your information ecosystem and our solutions: customs software, data flow optimization hub, or collaborative platform.
All your data available at all times
Whether customs, logistics, or commercial, your data is available at all times thanks to high availability of servers and databases.
In case of an incident, geo-replication of backups at multiple points facilitates data recovery.
Your security, our priority
We rely on certified IT partners to guarantee you an optimal customer experience.
Our managed services model is based on a culture of continuous improvement. We identify and adopt emerging technologies (automation, cloud, intelligent monitoring, enhanced security) to ensure the resilience of your systems.
Would you like more information about our services?
Would you like to know if our software is compatible with your IS, discover the interface of one of our products, test a particular application, or learn more about our Helpdesk? Our team is here to listen.
Get in touch
Frequently asked questions about our ancillary IT services
Why is an IT meeting relevant before implementing Conex software?
It’s a privileged moment for discussion to align your requirements with our processes. We take this opportunity to present our services in terms of IT management and operations (integration and security of your data, backup management, SSO compatibility, etc.).
Are your SaaS software compatible with Single Sign-On?
Yes, our solutions natively support Single Sign-On (SSO) via standard SAML 2.0 and OpenID Connect protocols.
This interconnection with your existing IDP (Identity Provider) ensures optimal access security. Concretely, your employees connect to our applications with their usual company credentials, without creating a separate account.
Is my data safe in case of a technical incident?
Your data is backed up, geo-replicated, and tested under real conditions. This continuous backup strategy allows us to guarantee an RPO of 1 minute (Recovery Point Objective), thus ensuring virtually no data loss in case of an incident.
How often do you perform security audits?
Through a PASSI certified security audit organization, our SaaS solutions are audited very regularly to guarantee the long-term security of IT data transiting via Conex software.
How are accesses managed for departing employees?
Access management is entirely controlled by your corporate directory. In case of departure, change of department, or role evolution, rights are automatically updated in our solutions via interconnection with your IDP.
Result: automatic access updates, simplified IT governance while enhancing security.
Our essential Customs solutions
SAFE
The solution for security and pre-Customs clearance formalities, connected to European and British Customs systems.
CUSTOMS
The SaaS software connected to European systems to automate, secure, and manage your Customs declarations.
TARIFF
The Customs Encyclopedia which centralizes all regulatory information necessary for the tariff classification of goods.
ZEN
The international collaborative customs platform that centralizes, organizes, and archives all data, documents, and messages related to the customs process.