Our managed services to simplify your customs procedures
Because your customs efficiency and data security are our top priorities.
What does it mean to be a Conex client?
When you choose Conex software for your customs management, to optimise and secure your international data flows, you benefit from expert support from our technical and sales teams throughout your project.
Conex is committed to ensuring the security of your customs data and international trade
Data hosting and security
Thanks to our SaaS solutions, your data is hosted securely.
Through secure APIs with end-to-end encryption, all data flows between your information ecosystem and our solutions: customs software, data flow optimisation hub, and collaborative platform.
All your data available at all times
Whether customs, logistics, or commercial, your data is available at all times thanks to high availability of servers and databases.
In the event of an incident, geo-replication of backups across multiple locations facilitates data recovery.
Your security, our priority
We rely on certified IT partners to guarantee an optimal customer experience.
Our managed services model is based on a culture of continuous improvement. We identify and adopt emerging technologies (automation, cloud, intelligent monitoring, reinforced security) to guarantee the resilience of your systems.
Would you like more information about our services?
Do you want to know if our software is compatible with your IS, discover the interface of one of our products, test a specific application, or learn more about our helpdesk? Our team is here to help.
Get in touch
Frequently asked questions about our additional IT services
Why is an IT meeting relevant before implementing Conex software?
It is a privileged moment for exchange to align your requirements with our processes. We use this point to present our services in terms of IT management and operation (integration and security of your data, backup management, SSO compatibility, etc.).
Are your SaaS software solutions compatible with Single Sign-On?
Yes, our solutions natively support single sign-on (SSO) via standard SAML 2.0 and OpenID Connect protocols.
This interconnection with your existing IDP (Identity Provider) ensures optimal access security. In practice, your employees log in to our applications with their usual company credentials, without creating a separate account.
Is my data secure in the event of a technical incident?
Your data is backed up, geo-replicated, and tested in real conditions. This continuous backup strategy allows us to guarantee an RPO (Recovery Point Objective) of 1 minute, ensuring a near-absence of data loss in the event of an incident.
How often do you perform security audits?
Via a PASSI-certified security audit body, our SaaS solutions are audited very regularly to guarantee the long-term security of the IT data transiting through Conex software.
How are access rights managed for departing employees?
Access management is entirely driven by your company directory. In the event of a departure, department change, or role evolution, rights are updated automatically in our solutions via the interconnection with your IDP.
Result: automatic access updates and simplified IT governance while strengthening security.
Our essential customs solutions
SAFE
The solution for security and pre-customs clearance formalities, connected to European and British customs systems.
CUSTOMS
The SaaS software connected to European systems to automate, secure and manage your customs declarations.
TARIFF
The customs encyclopaedia that concentrates all the regulatory information necessary for the tariff classification of goods.
ZEN
The collaborative customs platform that centralises, organises and archives all data, documents and messages related to the customs procedures.