A request for Information is a notification sent by the customs to the filing operator requesting further details on the particulars of the ENS.

Yes, our application will process all cases; it will be able to manage all exchanges between the operator and customs.

SAFE via conex™ is the solution developed by CONEX to manage advance security declarations that must be lodged prior to the importation of goods into certain customs territories and countries. Our solution complies with the World Customs Organisation’s SAFE Framework of Standards. SAFE via conex™ respects the regulations of each country as well as the various communication protocols with the relevant customs administration servers.

With SAFE via conex™ , you benefit from an intuitive and reliable work interface, completely freed from the technical constraints associated with the transmission of security messages. In the context of the new British customs formalities brought about by the United Kingdom’s exit from the European Union, SAFE via conex™  provides a connection to the GVMS (Goods Vehicle Movement Service) and S&S GB (Safety & Security) system.

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– If the data provided is not sufficient, the customs authorities will send an RfI.

– If the customs authorities require better quality data, they may send a RfA.

– If a risk is detected, they may send an RfS and if such a risk is confirmed, the EO will receive a DNL.

The EO may receive:

1 RfI,

1 RfS

or 1 DNL

If the customs authorities consider that the information received from the economic operator is insufficient, they may request additional information in order to refine their risk analysis.

Yes, in the event that EU risk analysis triggers issues concerning goods to be transported by air, a notification in the form of a so-called « referral » code may be returned to the EO.

Request For Screening

Request For Information

Request For Amendment

Both operators providing data at House level or those providing data at Master level can use the Conex solution to exchange with the first point of entry country into the EU.