Conex is accelerating the roll-out of its AI agents

Conex is accelerating the roll-out of its AI agents
and has launched LEO,
an intelligent document processing assistant
integrated into the declarant’s workstation.

One month after the launch of ALBA, its tariff classification chatbot, Conex, the French leader in customs clearance software solutions, has launched LEO via conex™: an AI-powered document processing assistant, natively integrated into the declarant’s workspace.

Capable of reading, understanding and extracting data from commercial and logistics documents without any configuration or prior training, LEO is available immediately.

With this second launch in just a few weeks, Conex has confirmed the roll-out of a suite of AI agents designed to support customs professionals in every key aspect of their work.

Customs within the company: a key role under intense pressure

Commercial invoices, packing lists, certificates of origin, delivery notes: every customs clearance file involves dozens of documents, the data from which must be re-entered into the declaration system. Line by line, figure by figure. This transcription work is time-consuming, prone to errors and exhausting. It takes up a disproportionate amount of customs teams’ time, to the detriment of what constitutes the core of their added value: compliance analysis, checking and flow management.

LEO: your documents’ innate intelligence

LEO via conex™ processes documents, regardless of format or channel: supplier PDFs, Excel spreadsheets, freight forwarder emails, EDI feeds, customer data models. From the very first submission, without any configuration or prior training, the agent identifies the nature of the information, extracts the relevant data and feeds it directly into the declarative workflow.

This capability is not based on a simple OCR engine. LEO incorporates forty years of Conex reporting expertise, translated into operational logic. It does not merely read data: it knows where it should go, why it matters and what it implies in regulatory terms. It is this native business intelligence, rather than generic statistical training, that enables it to bridge the gap between information sources, regulatory requirements and the target declaration.

LEO: much more than a bot, a business-specific conversational agent

LEO is not a rigid automated system. Its conversational mode allows the declarant to interact directly with the extracted data: to resolve ambiguities or choose between two values.

LEO incorporates the correction, updates the declaration accordingly and records the processing rule applied. For a recurring workflow, a single instruction is sufficient: LEO stores it and reproduces it faithfully, freeing the declarant from repetition without ever overriding their judgement. The professional retains control over the rule; the agent is responsible for applying it.

Natively integrated into the Conex environment (ZEN via conex™, CUSTOMS via conex™), LEO fits seamlessly into the existing workflow without any disruption or migration. It is also capable of preparing

Two agents: enhanced customs in action

With ALBA and LEO, Conex is bringing its vision of enhanced custom to life: a family of specialised AI agents, each designed for a specific business task, which enhances the professional without replacing them.

ALBA thinks: drawing on 40 years of regulatory expertise, it assists the declarant with tariff classification, one of the most complex and high-risk tasks in the profession.
LEO reads: it handles the extraction and input of documentary data, the most repetitive and time-consuming task.

Together, they cover both stages of the declarative process. The declarant retains control and responsibility for the final decision at all times; the bots provide the analytical power, regulatory knowledge and processing capacity required by the growing volume and complexity of data flows.

Two bots launched within a month: Conex confirms a steady pace of launches and announces further new releases in 2026.

“With ALBA and LEO, we’re not deploying artificial intelligence just to tick a technological box. We’re building a family of specialised agents, each one an expert in a specific business task. ALBA assists with tariff classification, LEO handles document processing. These are not general-purpose tools: they are embodied expertise, integrated where the declarant needs them, at the heart of their workstation. This is our vision of enhanced customs: agents that boost the professional, never replace them,” announces Bertrand Gruson, Conex CEO.

LEO: the one who reads.
Lĕo, lĕgĕre: in Latin, to read, to gather, to collect. LEO’s name reflects its purpose: to read documents, gather data from them, and compile it for the benefit of the declarant. An etymology that resonates with this AI agent’s mission, designed to transform raw documentary material into usable data. Following on from ALBA (from the Latin alba, meaning purity), Conex continues to name its AI agents using meaningful Latin first names.